FAQ

What is a Zipline?
A zipline consists of a cable or series of cables mounted on slight inclines that allow movement from one end to the other. They have been around a long time, sometimes used instead of bridges in remote mountain areas or to move supplies from one side of a river to the other. Zipline participants attach their harness to a pulley that is mounted on the cable, using the force of gravity to traverse the line from top to bottom. Some ziplines go over canyons, starting on the canyon rim while others start on manmade towers that participants climbs to initially gain height. All this sounds technical and of course, does not describe the fun part — the absolute thrill of flying through the air and screaming with delight! And don’t worry, we do teach you how to stop.

What is a Challenge Course?
Defined as a “challenging outdoor personal development and team building activity consisting of high elements” our ropes course is built for both the challenge and for fun! A series of cables stretching between towers over 40 feet above the ground form an assortment of different elements. You’ll be harnessed and secured on a rope belay system as you move through the course. Our several different features are designed to test your skill, balance, nerves and strength.

Who can participate?
Kids of all ages are welcome! A minimum height of 48 inches is required, with weight limits between 65 lbs and 250 lbs. All children under 14 must be accompanied by a participating adult. Please call our office with any questions. Participants must be able to fit into our harnesses and be in good health. If you are pregnant, have heart trouble or other medical concerns, please consult your doctor before participating. You will need to sign an Assumption of Risk Waiver.

What should I wear?
Because you’ll be wearing a climbing harness, we recommend pants but knee length shorts are fine. No loose clothing or jewelry. And please pull back your long hair. For your safety, bare feet, sandals and flip flips are not allowed. Closed toe shoes are required.  Sorry, no Crocs! We also suggest a strap for your sunglasses/glasses.

What if it rains?
A little rain won’t stop the fun! However, we will delay/cancel a trip due to high winds and/or lightening.

Can I bring my camera?
Since we can’t retrieve cameras dropped in the river, we have hired professional photographers to record your memories. They will capture the expression of your kid’s face as they scream across the zipline! Be sure to stop by the front desk to review your photo CD available for purchase.

Is it safe?
Safety is our number one concern! We use only the highest quality equipment and our course has been designed, constructed and inspected by Adventure Experience, Inc. a professional vendor member of the Association for Challenge Course Technology. Our zipline and ropes course staff is fully trained to ACCT standards, and inspects the course and gear daily. As with any outdoor adventure experience, some inherent risk is involved.

Do I need a reservation?
Our Zipline and Ropes Course have a limited capacity. Advanced reservations are highly recommended, however we are happy to accept last minute reservations as space allows. Please call 1-888-4 ZIP FUN

What is the payment and cancellation policy?
We require full payment at the time of reservation. All individual reservations are subject to a 48 hour cancellation policy. Cancellations outside of 48 hours of your scheduled trip are refundable less a $10 per person processing fee. No shows and cancellations within 48 hours of your trip are non refundable. Parties receiving a group discount are subject to a 14 day cancellation policy. Cancellations outside of 14 days of your scheduled trip are refundable less a $10 per person processing fee. No shows and cancellations within 14 days of your scheduled trip are non-refundable.

How do I book?
Call our reservations department to book your Zipline Adventure today!
Please call 1-888-4 ZIP FUN

When should we arrive?
Please arrive at least 30 minutes prior to your trip time. Before participating, you will need to sign our Assumption of Risk Waiver. Our professional staff will then provide a safety briefing, demonstration and fit you with a harness, helmet and gloves. Now you are ready for take-off!